Privacy Policy
Clear handling of enquiry, analytics, and client data.
This statement explains what RB Trends collects through this website, how that information is used, and the choices available to visitors and clients.
Last updated: April 17, 2026
Privacy summary
RB Trends collects the information needed to respond to enquiries, deliver projects, maintain operations, and understand website usage. Information is not sold, and it is only shared with service providers or partners where that is required to run the website or deliver an engagement.
Information collected
The information collected depends on how you interact with the site and whether you become a client.
- •Contact details you submit through forms or email, such as your name, email address, company, and project notes.
- •Business and project information you share during discovery, quoting, delivery, or support conversations.
- •Basic technical and usage data such as browser type, pages visited, approximate location, and referral source through privacy-conscious analytics tools.
- •Files, credentials, and environment details provided for active projects, limited to what is reasonably required to deliver the agreed work.
How information is used
Information is used to run the site, respond to enquiries, and deliver services.
- •Respond to contact requests, proposals, and support enquiries.
- •Assess project fit, prepare estimates, and manage client engagements.
- •Deliver development, consulting, analytics, and ongoing maintenance services.
- •Improve site performance, content, and service operations.
- •Meet legal, accounting, security, and fraud-prevention obligations where required.
Analytics, cookies, and third parties
This site may use essential technical cookies and analytics tooling to understand site usage.
- •Essential cookies may be used for core website functionality, security, and spam prevention.
- •Analytics providers may process limited event and device data to help measure traffic and improve the website.
- •Email, hosting, form handling, and infrastructure providers may process data on behalf of RB Trends solely to support the service.
- •Project tools chosen during an engagement may also process data where needed to deliver the agreed work.
Retention
Information is kept only for as long as it remains useful for the purpose it was collected or as long as the law requires.
- •General enquiries may be retained for up to 12 months so follow-up conversations can continue without restarting context.
- •Client records, contracts, invoices, and delivery materials may be retained for up to 7 years for legal, accounting, and operational reasons.
- •Access credentials and sensitive project data should be deleted or returned when no longer required for delivery or support.
- •Analytics records are retained according to the settings of the analytics provider and reviewed periodically.
Your choices and rights
Depending on your location, you may have rights over the personal information held about you.
- •Request access to the personal information held about you.
- •Ask for inaccurate or incomplete information to be corrected.
- •Request deletion where retention is no longer necessary and there is no overriding legal reason to keep the information.
- •Object to or restrict certain processing where applicable under local law.
- •Opt out of non-essential communications by contacting RB Trends directly.
Security and contact
Reasonable administrative, technical, and organisational steps are used to protect information, but no online system is perfectly secure.
- •Access to project information is limited to what is needed to operate the business and deliver services.
- •Sensitive information should only be shared through agreed secure channels.
- •Privacy questions, access requests, or deletion requests can be sent to regan@rbtrends.com.au.
Questions about privacy
For questions about this statement or to request access, correction, or deletion where applicable, email regan@rbtrends.com.au.